Online orders can be returned via post or by taking your items to Suremercy Empire store within 15 days of receipt of your order.

All items must be in original condition, unwashed, with all labels and swing tags still attached. Returned wears and accessories must be in new, unworn condition, with all the packing and tags still attached, and where applicable hygiene stickers still attached. Suremercy Empire has the right to refuse returns if the product is not in its original condition. Online Returns Process can be found here.

Please note that there is a non-refundable delivery charge on all orders.